XMS Management

It's nice to meet you.

Our team of professionals bring expertise and innovation to your enterprise.

Customer Service & Knowledge Management

We are passionate about customer service! 

We strongly believe in "knowledge" and  understand the value that it can provide to companies who fully leverage it in all aspects of their business processes.

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Extensive Expertise

Our team possesses deep functional expertise in knowledge management, customer service and the support industry, ranging from large worldwide and enterprise contact centers to internal help desk operations, including client/constituent facing web self-service. We are also masters at business process redesign and automation, which is essential to making knowledge work.


Our specialists have written numerous whitepapers on the subjects of knowledge management, content, technology, and self-service. 

Ask us if you're interested in learning more. 


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XMS Management


23046 Avenida de la Carlota, #600
Laguna Hills, CA 92653

About us

Headquartered in California but we're a teleworking workforce and willing to travel anywhere, or nowhere.

(800) 992-7905